Privacy Policy

At Akwesasne Mohawk Casino Resort, we are committed to protecting the confidentiality, integrity, and security of your personal data. This Privacy Policy outlines how we collect, use, share, and protect your information.

Collection of Personal Data

We may collect various types of personal data from you directly or indirectly through our website, mobile app, in-person visits, phone calls, emails, or other forms of communication. The categories of personal data collected may include:

Name, email address, and contact details
User name and password for the Winners Club loyalty program
Information about your gaming activities, including wins, losses, and game preferences
Data submitted through our website's online forms or survey tools
Technical information related to your use of our website or mobile app

Use of Personal Data

We may use your personal data for the following purposes:

To administer your Winners Club loyalty program account and provide rewards
To communicate with you about promotions, offers, and other marketing materials tailored to your interests
To analyze gaming trends and preferences to improve the overall gaming experience
For security and fraud prevention measures
To comply with regulatory requirements and laws in applicable jurisdictions

Sharing of Personal Data

We may share your personal data with:

Our service providers who assist us in providing our services, such as marketing agencies or loyalty program administrators
Third-party companies that provide analytics tools to help improve our website and mobile app performance
Regulatory bodies or government agencies when required by law
Partners for co-branded promotions

Security of Personal Data

We implement reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, damage, loss, misuse, theft or destruction. These measures may include encryption of sensitive information, secure servers and network connections, and regular security audits.

Your Rights

You have the right to:

Access and review your personal data
Request changes or corrections to your personal data
Withdraw consent for specific uses or sharing of your personal data

To exercise these rights, please contact our customer support team or call us.

Children's Data

Our website, mobile app, and services are intended for individuals aged 18 years and above. We do not knowingly collect or process any information about children under the age of majority.

Changes to Our Privacy Policy

We reserve the right to revise our Privacy Policy from time to time. Please check this page periodically to stay informed about updates.

By providing us with your personal data, you acknowledge that we may use and share it as outlined in this policy.

If you have any questions or concerns regarding our collection, use, sharing, or protection of your personal data, please do not hesitate to contact us.